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IT Help Desk Resume Samples

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It Help Desk Resume Related Samples
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Listed top 50 related sample resumes for "it help desk" (it, help, desk) or similar careers:

1) IT HELP DESK RESUME SAMPLE

    provide it support to all the end users in, us offices, provide hardware support to users in activities, related to installation, configuration, maintenance, troubleshooting of pc hardware, and peripherals including desktop computers, laptops, printers, scanners, modems network printers, provide software support to users through, installation configuration of weatherford s, proprietary software applications such as jd, edwards, sap, as, citrix, orbits, electronic accountant and asset management, provide support to clients at remote locations, using systems management server, record client related incidents using bmc, service desk express to provide quality, service.

CANDIDATE INFO

Type of Job Contract
Part Time
Total Career Experience
4 Years of Exp.
Marital Status
Married
Target Job
It Help Desk III
Fields of Interest
petroleum engineering

2) IT HELP DESK RESUME SAMPLE

    routine audits of systems and software, ensuring compliance with provisions of service level agreements, documenting new procedures, technical notes and other technical information, serving as project member and or project leader for various projects relating to client systems as, needed, providing system support for site users as well as remote store systems users, applying operating system updates and configuration changes, supervises help desk executives and designates duties for day to day, trouble shooting and support problems related to manage work station, installing and configuring new hardware and software, responsible for documenting the configuration of the system, troubleshooting any reported problems, keeping the network up and running.

CANDIDATE INFO

Type of Job Contract
Part Time
Total Career Experience
8 Years of Exp.
Marital Status
Married
Target Job
It Help Desk III
Fields of Interest
quality assurance

3) IT HELP DESK RESUME SAMPLE

    to develop the helpdesk process to ensure excellent speedy customer service, identify, resolve, escalate and follow up on desktop, network, telecom and applications issues, apply all the company standard setting for any desktops or laptop and make sure standards are updated and maintained for all software and hardware versions, keep all desktops and laptops up to date with the latest security patches windows office, provide on going maintenance of desktops, laptops and printers, provide general user training and support for desktops and laptops and ms office applications, monitor all printers and ensure all machines are running at all times, monitor desktops and laptops performance and resource usage and provide proactive remedial action to resolve, monitor software usage and installation on desktops and laptops and report any irregularities, keep logs of all desktops and laptops software licenses and make sure that all software on all machines are licensed, document, log and maintain all hardware locations, specifications, configurations and users, manage hardware spares and consumables stock for all desktops and laptops and printers, plan hardware, os and ms office upgrades to maintain performance and where applicable hold staff training for new os and applications, to quickly become proficient in any new pc and related server applications and technologies introduced into the company in able to support the business, deliver support kpi, light system review alarm, fire alert, etc.

CANDIDATE INFO

Type of Job Contract
Part Time
Education Degree
bachelor
Total Career Experience
11 Years of Exp.
Marital Status
Single
Target Job
It Help Desk II
Fields of Interest
security

4) NETWORK ADMINISTRATOR IT HELP DESK TEAM LEADER RESUME SAMPLE

    , network administration, diagnose hardware and software problems, and replace defective components, maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software and all configurations, operate master consoles in order to monitor the performance of computer systems and networks and to coordinate computer network access and use, design, configure, test computer hardware, networking software and os software, recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes, install, configure upgrade operating systems and software modify specific application for use in operational departments, troubleshoot problem with computer systems, hardware and software, e mail, network and peripheral equipment problems make repairs and corrections as needed, install softwares drivers and correct errors by making appropriate changes and then re checking the program to ensure that the desired results are produced, make hardware and software acquisition recommendations including helping users assess needs and provide justification for equipment and services, , it technical support engineer, provide excellent it support to all the companies users on the following products and systems i e windows, nt workstation, p, ms office, ms office p, pc hardware peripheral and out of hours standby cover, review, evaluate, maintain, troubleshoot and rectify system defects and problems, monitor the systems for data quality, efficiency, reliability, availability and data integrity, set up pc,s and servers, maintain the network domain and servers, install and configure routers and switches and firewalls, install and configuration email addresses, administer server functions including back up, recovery, disk space management, configuration, installation and upgrades, install network software programs, manage tcp ip dhcp configuration, new printers and add modify user permissions to share folders, install operating systems, ip addresses, web browser installation, and local workstation network and software configuration diagnose and facilitate repair of non warranty technology, train and support staff in the correct operation use of computer equipments and softwares, provide support in the projects during and after their delivery manage pc, internet and networking, installation configuration of domain server installation and configuration exchange server and isa web security and manage, managed pc, internet server connectivity and e mail configurations, microsoft outlook and outlook express.

CANDIDATE INFO

Type of Job Contract
Full Time
Education Degree
bachelor
Total Career Experience
11 Years of Exp.
Marital Status
Married
Driving License
No
Target Job
Network Administrator It Help Desk Team Leader II
Working Availability
3 Weeks
Fields of Interest
graphic design

5) IT HELP DESK ENGINEER LEVEL RESUME SAMPLE

    job title, i t help desk engineer level at national steel fabrication nsf one of orascom construction industries group oci, job description, responsible for about users alone in the head office with all the problems affect them even network problems, software problems hardware problems help desk problems black berry problems etc, job responsibilities, perform system administration tasks and perform administration of network printers, scanners and faxes, troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties and responsible to solve any hardware or software or network problems, understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, internet access, email, etc, implementing, managing, and maintaining a windows server network infrastructure, installing, configuring and administering microsoft windows p, vista windows, office, provide assistance and technical support concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems to different computer users, answer user inquiries regarding computer software or hardware operation to resolve problems, set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, manage kaspersky server to install and deploy antivirus and anti spam, responsible for all office equipment maintenance agreements and follow up, manage the email server setup new mail accounts and manage mail groups creation and updates, installing and configuring computer component hardware software, create backup for data and files maintain personal computers, laptop, server, test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data, analyze user needs and recommend appropriate hardware.

CANDIDATE INFO

Type of Job Contract
Full Time
Total Career Experience
2 Years of Exp.
Marital Status
Married
Driving License
Yes
Target Job
It Help Desk Engineer Level III
Working Availability
3 Days
Fields of Interest
dentistry

6) GROUP IT HELP DESK ENGINEER RESUME SAMPLE

    providing all the group users with technical support and assistance for all it equipments and facilities printers, notebooks, pcs etc in order to secure the daily business operations and activities, providing technical support and troubleshooting to users located both inside and outside the companys through phone call, tickets, over network vpn or on site visit, serve more than pc and laptop just inside the main building, resolve problems related to computer hardware, operating system, software, network, or printers, activate new accounts and emails for current or newly hired users, solving outlook or webmail problems which may occur, installing the required software and operating system on different pcs, perform necessary computer hardware repairs and maintenance tasks, ensure proper user data backup procedures are followed, perform operating system installation and configuration, follow up on the purchase of new hardware, s, spare parts, responsible for the technical items purchasing for the company through selecting relevant suppliers, choosing best quality and process, and sending the suppliers invoices to it manager for approval, providing it support to projects sites locally or remotely either when opening new branches, offices, warehouses or new factories, developing it training materials and procedures, and or train users on the proper use of hardware and software, investigate user problems, identify their source, determine possible solutions, test and implement solutions, and follow up with the user lately to get his her feedback, develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications assist users in maximizing use of networks and computing systems, track problems and requests and document resolutions for future reference, research questions using available information resources, studying new viruss techniques in attacking and work on finding new tools to remove them, install company oracle software, explain it to the users maintain any errors or report it to the development team, search for new vendors, make contacts and follow up, handling all printing papers, inks, and computer accessories purchase orders, create all needed reports presentations in order to help taking the right decision s, responsible for warehouses arrangement, stocktaking supervising in all locations, preparing it documents for company iso, other duties as assigned.

CANDIDATE INFO

Type of Job Contract
Full Time
Education Degree
bachelor
Total Career Experience
2 Years of Exp.
Marital Status
Single
Driving License
Yes
Target Job
Group It Help Desk Engineer III
Working Availability
3 Days
Fields of Interest
civil engineering

7) IT HELP DESK ENGINEER RESUME SAMPLE

    provide support to all windows p,vista users and regarding computer related problems network, internet connection, active directory printer connection, disk imaging, backup and data restore, installing and managing network printers, permissions to the domain users, installing, configuring troubleshooting all windows p, vista diagnosing and solving hardware software issues, virus detection, removal and anti virus upgrading, direct problems to appropriate resource, following diagrams and written instructions to repair fault or setup a system, stay current with system information, changes and updates, supporting applications like ms word, excel, outlook,adobe products, etc, installing active directory and managing related user requirements.

CANDIDATE INFO

Type of Job Contract
Part Time
Total Career Experience
1 Year of Exp.
Marital Status
Single
Target Job
It Help Desk Engineer II
Fields of Interest
chemistry

8) HELP DESK MANAGER SYSTEM ADMINISTRATOR RESUME SAMPLE

    administrating, troubleshooting and supporting eighteen abc u.s servers, some of which are, microsoft windows nt domain controllers, microsoft windows infrastructure servers dns,dhcp, etc, microsoft exchange server, microsoft system management server, plus administrating abceg domain users activities, plus doing all the help desk activities, some of which are, developing a new solutions to provide the user high speed support, managing and distributing the head office and the whole branches pcs and printers, installing and troubleshooting all the business applications that the bank use it.

CANDIDATE INFO

Type of Job Contract
Part Time
Education Degree
bachelor
Total Career Experience
8 Years of Exp.
Marital Status
Married
Target Job
Help Desk Manager System Administrator III
Fields of Interest
tourism

9) HELP DESK RESUME SAMPLE

    support all airports it problems by phone, analyze user problem and assign the case to the specialist, working in crm system and alloy navigator, solving avit problem with remote programs, technical support in avit by collecting pcs and managing network printers, work in workgroup mode and give permission to user, make backup for servers, managing all user and solve their problem in software, audit sla for tickets, report for resolved tickets, install windows with drivers, troubleshooting any hard problem, network administrator and security audit.

CANDIDATE INFO

Type of Job Contract
Part Time
Total Career Experience
9 Years of Exp.
Marital Status
Married
Target Job
Help Desk II
Fields of Interest
quality control

10) TECHNICAL SUPPORT AND HELP DESK RESUME SAMPLE

    technical system support at bayer health care, job involves the following, support and problem solving on lotus notes system and domino server, providing support and solving problems for over users, network, server, laptop and desktop troubleshooting, help desk functions, installation of operating systems computers, hardware and software support for computers hp, compaq, dell and lenovo, updating all software programs, providing technical help in solving critical problems, carrying out all the daily tasks of the it dept.

CANDIDATE INFO

Type of Job Contract
Full Time
Education Degree
bachelor
Total Career Experience
5 Years of Exp.
Marital Status
Single
Driving License
No
Target Job
Technical Support And Help Desk II
Working Availability
1 Week
Fields of Interest
security


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